Latosha served as a pharmacist for the Cherokee Nation in Oklahoma for six years prior to joining Indivior. A tribal citizen of the Choctaw Nation of Oklahoma, she has always been proud of her culture and continues to grow and immerse herself in it.

“The Indian Health Medical lead is actually my favorite part of working with Indivior and being able to work with the Indigenous population is something that I'm very passionate about.

“I knew I was working for the right company as the Indian Health initiative organically started coming together. It has allowed me to connect to my culture, my people, and be a voice that ultimately helps enable change.  The pain and suffering of patients with opioid use disorder are so great. It fuels my fire to keep getting up and working hard every day.

“Being invited to speak with a tribe in Oregon was one of my best moments at Indivior. They had lost a few community members to overdose two weeks prior to me coming to educate the staff on opioid use disorder and SUBLOCADE. After the presentation, I was invited back to speak to a broader group. This time where they brought in parole officers and supporting staff. They saw the value in me educating more of the community, and hopefully that translates to more patients being treated.” 

“Focus on Patient Needs to Drive Decisions’ is the guiding principle that resonates most with me. What drives me to get up and work hard every day is knowing that patient’s lives and their families’ lives can improve and be impacted by the work we do. My dad had OUD and I know how that impacted him and our family. If I can do my part to help OUD patients, then it is worth it. Our ultimate goal is to serve patients and their families.

“I have never worked with such a collaborative team of selfless people willing to share best practices and cover for others in two seconds before. The Medical team has a really special family-like bond. Without that we could not be as successful of a team. I am so thankful for the outstanding group of people our team has.

“I hope with increasing education and more advocates in this disease space we can decrease stigma and spread more awareness to a broader group surrounding OUD. We can help this become a reality by continuing to think outside the box on who needs to be educated on OUD. I will keep traveling the country educating tribal nations on OUD, collaborating with advocates, and being a resource for those communities.

“My word for the year is ‘relentless.’ Be relentless in being unapologetically you, relentless in what serves you and those you love, and your colleagues. And continue being relentless in your passion for your work and helping patients. With that good things will come!”

Michael Helfrich has been at Indivior for seven years. As director of End User Services and Security Operations, his team takes care of the computers and mobile devices we use daily, provides the software tools for tasks, and runs the IT support teams who help Indivior colleagues with any issues or questions. The Security operations team manages all security incidents and investigations.

My main role is to help people unlock their creativity and remove obstacles. I believe work should be done where it's most efficient, often meaning leaders get out of the way to let the experts be successful. All of us approach tasks uniquely with our own strengths, and I enjoy coaching to identify these strengths and clear barriers, making it easier for people to see it, own it, and make it happen. 

My wife and I are licensed foster parents committed to restoring families facing difficulties. In our community, as in many others nationwide, we witness the challenges of substance abuse firsthand.  

Recently, Michael and his wife fostered two children whose parents were in recovery and struggling with homelessness. Despite the challenges, they supported the parents' engagement in their children's lives and witnessed firsthand the disruptive nature of their treatment regimen. 

Understanding the transformative impact our medications have on families in both rescue and recovery is a core reason I work for Indivior. 

Many of us have experienced corporate environments focused on personal gain, with individual personas at the top, or that are overly driven by financial outcomes at the expense of people. Indivior stands apart with a distinctive culture defined by our guiding principles.  

Our guiding principles go beyond mere slogans on office walls; they embody who we are, how we operate, our interactions with each other, and our priorities, particularly in making the patient our ultimate focus.  

Rather than being nice aspirations or platitudes, our guiding principles capture the essence of Indivior and the spirit of its remarkable team members.  It’s as if the author of our guiding principles spent some time observing the Indivior workplace and wrote down the most common characteristics they saw.  That’s the foundation we have from the last 10 years, which is why I’m hopeful and looking forward to our next chapter. 

Rachael Jackson moved from New Jersey, where she earned an MBA and accounting degree from Rutgers University, to Richmond in 2008 to join Reckitt Benckiser. She became Global Finance director, Systems & Reporting, for Indivior in 2015, before being promoted to her current role as head of Global Finance Operations in 2021.

I would probably need to fill 10 different roles elsewhere to get the experience and exposure I get at Indivior. If you have the mindset of one of our Guiding Principles, “See it, Own it, Make it Happen,” you can do anything. You just have to raise your hand and volunteer for it. If you have that “can do” attitude, you get exposure into all areas of the business.

Indivior is filled with people that are willing to help you succeed if you just ask. You can get involved in as much as you want to. That's very rare in a lot of companies. You're not siloed. If you can see it, own it, and make it happen, you can do it. I think that's something that makes Indivior so special. We're a mid-size company, but I've heard colleagues describe us as entrepreneurial.

I remember my first manager here, said to me, “Rachael, get out of your cube.” That statement changed the trajectory of my career. My job is in finance, so I did a lot of sitting in front of a computer and cranking out numbers. They said, “You can't understand the numbers if you don't understand the story behind them.”

What keeps me at Indivior is the people. We have such a plethora of incredibly brilliant, passionate, hard-working people.

A special moment was being able to visit the Chesterfield County Jail and sit with people who are literally holding hands in jail talking about how our product has changed their lives. It made me come back with more purpose and passion because it's so helpful when you're able to just take a step back and actually hear about how our products are changing people's lives.

At different stages in my career, different guiding principles have been impactful. I would say today it's “Care enough to Coach.” My biggest passion now is being able to help people early on in their career so that maybe things that took me five years to learn, they can learn in a few months or in a year because I can coach them through it.

I was on the team that helped negotiate an agreement for Opvee. It was game changing to sit on calls with smart science people and with so many companies. Just hearing how passionate they are about our product and looking to be able to stockpile it in case of a massive casualty event was exciting. Being able to hear the excitement from them, as well as seeing excitement from the group of people in the Chesterfield County Jail about our product helps me imagine how this would change the world, change the country, change the world. It gives me hope.

Keith joined Reckitt Benckiser Pharmaceuticals in 2007 as a national account manager. During the past 17 years, the majority of his work has focused on OUD treatment products. Keith started and has led the Criminal Justice Systems team since 2019

My job is to help make sure that everybody out there who needs treatment has access to treatment. When we first started up, we recognized that the local jail often is the front door to addiction treatment. It's one of the places where intervention is most needed. I just try to make sure that we're doing everything we can to help ensure that treatment options are available to the people that get wrapped up in that system.

Apathy, ignorance, and stigma remain major barriers. We're trying to break through those barriers. 

The funding for treatment programs is a challenge. It’s not usually a line item in any state or local municipality budget. There’s grant funding available for treatment but corrections entities need to know how to secure that funding. It's a challenge helping people navigate the funding landscape for their programs.

My personal motivation is that my younger brother died of a heroin overdose.  That was back in 2010, before treatment was widely available. I often wonder what would have happened if there had been some intervention point while he was incarcerated. So, I know what this disease does to people, how it impacts families, how it impacts communities. And that's what drives me. 

This disease knows no boundaries. It goes across every single segment of society, from poor people up to those who are extraordinarily wealthy and famous. 

Doctor Ed Johnson was very influential with early research on buprenorphine at Johns Hopkins. He was very passionate about treatment and doing the right thing. He was the one that really started the ball rolling. Whenever he talked, it resonated. And I've always believed what we do is bigger than our products. It's about getting people connected to treatment and trying to figure out how we keep them in treatment because the longer they're in treatment, the better they're going to do.

My personal favorite guiding principle is ‘See It, Own It, Make It Happen.’ That’s the one that really gets me up and drives me every day because that's what my team does - make things happen.

The elimination of the waiver requirement is making treatment more accessible by allowing a broader universe of prescribers to treat with buprenorophine. The availability of opioid reversal drugs is also starting to help drive the trend towards a decrease in overdose deaths. We're partly responsible for the decrease. But over 100,000 people died from an overdose the past year. There's still a very long way to go.

It's so difficult to help someone who has this disease. But when you do, it's amazing. It's very rewarding. That motivates me because I've experienced what it does to families first-hand.

Ryan Spangler works as a lead scientist at Fort Collins. As a lead scientist, he works primarily on the development of analytical methods and testing of new drug products. He is currently involved with pipeline projects. As needed, he also provides support for commercial testing of SUBLOCADE® and works alongside our Chemistry, Manufacturing and Controls (CMC), and Quality Assurance and Regulatory teams at the Fort Collins site and with our CMC colleagues in Hull. 

The biggest challenge of my job is being able to adapt the development of different methods and techniques to the different dosage types being developed at Indivior. Over the time I have been here, we have progressed from primarily injectable dosage types moving towards tablet, capsules, etc. It is a challenge that I really enjoy as it presents the opportunity to expand my areas of knowledge and understand how our different projects can help our patients in different ways.

My biggest motivator is the patients we try and help every day. When you open up a newspaper or your computer, you're bombarded by the bad news of the day. A lot of times it has to do with addiction and patients around the world that are just being compromised, inflicted, and having difficulties with what they're going through. In our meetings, we always keep that in mind. 

“See it, Own it, Make it Happen,” is the guiding principle that most resonates with me. I try to simply keep pace with my colleagues who work so hard to provide the best quality work in everything they do. My favorite part of this principle that might not seem obvious is how it calls for all of us to provide help with any needed task, whether we are an expert on the topic or not.

It is crazy that Indivior is only celebrating 10 years as a standalone company. It has already faced many challenges and achieved so much. We have transitioned from a tablet- and film- focused business to many new dosage types. What I have learned most in those 10 years is to always be ready for the next challenge. The industry and world are always changing, and we need to adapt with them.

Every day when I come to work, I think about how close any one of us might be to needing the medicines that Indivior provides. We all have family members or friends that have sustained simple injuries that required pain medication in the form of opioids. They didn’t seek out those drugs that could end up turning their lives upside down. If any of us or our loved ones are ever faced with this awful situation, I want to know that I did all I could to provide them with a way out of their moment in darkness.

Addiction in its many forms is something that society has been unable to completely overcome. I do know that the people of Indivior work tirelessly every day to make sure recovery is always possible. I can only hope that our patients will continue to entrust Indivior to develop new addiction treatments that meets them where and when they need it most.
 

Eddie West joined Indivior as a Criminal Justice Systems account manager in January 2020. Currently, he leads a group of eight CJS access directors across 14 states to promote the utilization of SUBLOCADE for individuals in federal and state prisons and local jails. Eddie retired as a lieutenant after 23 years in the U.S. Navy, where he earned 18 service decorations, including the Meritorious Service Medal, after serving aboard five ships. 

My role at Indivior consists of a variety of responsibilities, including training and supporting the access directors on my team, assisting in spreading our footprint during national and regional conferences, supporting senior management in criminal justice initiatives, and partnering with Government Affairs and the Overdose Reversal team as well as the Commercial sales team. 

I work with my team behind the walls of prisons and jails with traditional healthcare professionals employed by medical service providers, and non-traditional decision-makers within law enforcement, including Department of Corrections directors, judges, sheriffs, wardens, and health service administrators. I also meet quarterly with various appointees of each state’s governor.

Overcoming the traditional apathy in law enforcement organizations in reference to addiction is my biggest challenge.

Our team motivates me and gives me energy. I enjoy supporting their needs while they consistently support the needs of their customers who support the needs of those struggling with opioid use disorder. We are a very cohesive team. We celebrate each other’s victories, and we are always looking for ways to sharpen each other’s skill sets. 

Indivior has great people with great attitudes in managerial and non-managerial positions. I have never worked in a company that is so willing to compliantly go outside of the industry norms with an entrepreneurial spirit to allow non-traditional patients like those incarcerated to gain access to treatment. This to me is what makes our culture valuable, and one of the reasons that keeps me at Indivior. 

The Indivior guiding principle that resonates most for me is. “See it, Own it, Make it Happen.” Creating a never-ending learning environment among the team, and assisting in any situation that needs pulling through, at any level, at any time, are things I enjoy and do not consider work.

I focus on the patient in my day-to-day work by thinking of the apathy associated with the field of addiction. What if it were your child or parent not receiving proper support and treatment due to someone not willing to take the extra steps to make sure patients receive access and treatment?  I think about those who will not see the sun rise tomorrow because of apathy.

My day shines when I know that I have helped someone somehow in some way to achieve a goal in life or overcome a struggle. 

Indivior is still a young company, but our culture remains steady. We have just started to scratch the surface in expanding our footprint in the field of addiction. At the end of the day what matters is the people and culture; that will propel Indivior into its future.